Terms of Service

Retractly prepares and files policy-violation and content complaints regarding fake, defamatory, and malicious reviews with online platforms on behalf of clients. Every engagement begins with a free assessment, after which we provide a per-case quote. Fees are performance-based: you are only invoiced when the reported content is removed. Removal decisions rest solely with the platforms, and no specific outcome or timeframe is promised.
Retractly is not a law firm and does not provide legal advice. By submitting a case, you confirm that the information you provide is accurate and that you are, or represent, the business affected by the reported content. Platform names and trademarks belong to their respective owners; no affiliation or endorsement is implied.

Platform names and trademarks belong to their respective owners and are used only to describe where review reports are filed. No affiliation or endorsement is implied.

DISCLOSURES

Retractly pursues removal only of reviews and content that violate a platform’s own published content policies. We do not remove or suppress truthful reviews, create or purchase reviews, or offer incentives in exchange for reviews of any particular sentiment.

All removal decisions are made solely by the relevant platform. Outcomes vary by case and depend on each platform’s policies and review process. No specific result is promised or implied. Fees apply only to successful removals as defined in our Terms of Service.

Retractly is not a law firm and does not provide legal advice. Our services consist of preparing and submitting content-policy reports through each platform’s official reporting channels. If you believe you have a legal claim such as defamation, consult a licensed attorney.

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