Malicious reviews are damaging your business. We get them taken down.

Retractly files and manages policy-violation reports for fake, defamatory, and malicious reviews on Google, Tripadvisor, Glassdoor, and other platforms — you only pay when content comes down.

Reviewer profile photo

Derek Falsom

1 review · 0 photos

Flagged

“Never actually been here, but the owner is a scammer and a criminal. Everyone boycott this place — I’ll keep posting this every week until they pay up. AVOID!!!”

Review removed by platform

Case closed

How it works

Three steps between a malicious review and its removal.

01

Submit the review

Send us a link to the malicious review. We assess it free of charge and tell you whether there’s a case worth filing.

02

We build the case

We document the policy violation and file with the platform’s moderation team, handling all follow-up on your behalf.

03

Review comes down

You’re updated at every step and only invoiced on successful removal. If nothing comes down, you owe nothing.

No removal, no fee.

Our pricing is performance-based. Every case starts with a free assessment, and you receive a quote specific to your situation before we file anything. You’re only invoiced when the review actually comes down.

Removal decisions are made by each platform; outcomes vary by case. See our Terms of Service for how successful removals are defined.

Free assessment

Get a quote

Tell us about the review. We’ll assess your case for free and quote per case — you only pay on removal.

Removal decisions are made by each platform; outcomes vary by case. See our Terms of Service for how successful removals are defined.

We’ll review your case and respond within one business day.

We only accept cases involving genuine platform policy violations. If we don’t believe your case qualifies, we’ll tell you upfront.

Platform names and trademarks belong to their respective owners and are used only to describe where review reports are filed. No affiliation or endorsement is implied.

DISCLOSURES

Retractly pursues removal only of reviews and content that violate a platform’s own published content policies. We do not remove or suppress truthful reviews, create or purchase reviews, or offer incentives in exchange for reviews of any particular sentiment.

All removal decisions are made solely by the relevant platform. Outcomes vary by case and depend on each platform’s policies and review process. No specific result is promised or implied. Fees apply only to successful removals as defined in our Terms of Service.

Retractly is not a law firm and does not provide legal advice. Our services consist of preparing and submitting content-policy reports through each platform’s official reporting channels. If you believe you have a legal claim such as defamation, consult a licensed attorney.

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